Technical Support

When you purchase an enterprise access control system, you are investing in not just the product but also the company that manufacturers the product. Will that company be there when you need help five years from now? Ten years from now?

While AMAG is known for innovation and advanced technology, we also pride ourselves in our long track record delivering excellent service and support to every customer every time. When you invest in an AMAG solution, you invest in us and we don´t forget it.

AMAG Technology has recruited some the brightest and best equipped technical sales and support experts available. AMAG maintains multiple Technical Support Centers in different time zones that are equipped with state-of-the-art telecommunications systems to ensure the best possible service for every call.

For Technical Support ring 1-800-874-1091 or email technical@amag.com.

AMAG offers technical support Monday through Friday from 5:00 am (0500) to 5:00 pm (1700) Pacific Standard Time. The technical support department offers a range of free and chargeable services to ensure problems are resolved as quickly as possible. AMAG´s technical support engineers are also available for on-site assistance and troubleshooting. After hours and emergency support are also available for AMAG Certified Resellers.

AMAG Certified Resellers can also find a Technical Support page under the secure area. If you are already logged in, click on the link below. Otherwise, you will need to use the Partner Login and look under Certified Resellers/Technical Support.

Technical Support Secure Area for AMAG Certified Resellers